BI plays an important role in the government sector since it helps store information of millions of people as well as provide accurate and efficient ways of retrieving data. After implementing BI tools in recent years, citizens can expect quicker and more convenient services and programs from the government to collect, process, and store data. Business intelligence solutions can improve operations in customer intelligence, e-government, and financial and budget management. These methods will help agencies maintain a cross-sectoral environment for all agencies that will lead to building a cost-effective, structured, and citizen-focused system. BI resources such as Tableau, ETL tool, and visualization tool are some of the many tools used by the government. BI serves a vital role for storing data of millions of citizens, since the government can use helpful BI tools for unique identification.